Delp Stockings pride ourselves on providing quality merchandise to satisfied customers. We stand behind this goal and will promptly exchange your purchase, postage paid, if there is ever an error in your order or if any product is found defective.
Returns due to customer personal preferences (color, style, or just changed your mind) are subject to the rules listed below. Please note that discontinued items and closeouts are not eligible for return or exchange.
If the return is not due to defect or error, then the customer incurs all additional shipping charges. For returns of more than 10 items per month, a 20% re-stocking fee may be deducted from your refund.
All exchanges and returns to Delp Stockings should be made within 30 days of date of purchase. We cannot accept returns after 30 days. Please pack items securely and confirm delivery on the package for your protection. We cannot refund/exchange items we do not receive. We've found that USPS Flat Rate envelopes typically work best.
For the safety and hygiene of our customers and employees, our products are NOT RETURNABLE UNLESS they are new in LIKE NEW CONDITION (unaltered, unwashed, unworn, and devoid of odors, animal hair or any other substances). Items, returned in any other condition than how they were sent to you, will be disposed of and no refund/exchange will be issued. We don't mean to sound terrible, but since some items get restocked we just want to make sure the products everyone receives are always as nice as they expect. We thank you for your understanding.
Download and print our Return & Exchange form located under the Ordering section of this website. Include it, the customer receipt, the original packaging, along with the merchandise to our mailing address for an expedient resolution.